Rejection Reasons
When you reject a build during QA review, you select a reason that categorizes what went wrong. This creates a record you can use to identify patterns, address recurring issues, and improve your production process over time.
Available Reasons
Quality Defect
The finished product was built correctly but doesn't meet quality standards. The output has a defect — cosmetic, functional, or dimensional — that makes it unacceptable.
Examples: a weld has porosity, a powder-coated panel has uneven coverage, a machined part is out of tolerance, a bent bracket has the wrong angle.
Wrong Materials
The wrong components were used during the build. This could mean the wrong product entirely, the wrong variant, or the wrong lot of a component.
Examples: the wrong gauge of steel was used, a lot from the wrong supplier was consumed, the wrong bolt grade was substituted, the wrong finish was applied.
Equipment Failure
A machine, tool, or piece of equipment malfunctioned during production, causing the build to fail.
Examples: a welder's gas regulator failed mid-batch, a CNC machine lost calibration, a powder-coat oven under-cured a batch, a press brake produced inconsistent bends.
Process Error
The production process wasn't followed correctly. The right materials were used and equipment worked fine, but a step was missed, done in the wrong order, or done incorrectly.
Examples: welds were made out of sequence causing warping, a required primer coat was skipped, parts were assembled before finishing, torque specs weren't followed on hardware.
Other
For situations that don't fit the predefined categories. Use the rejection notes field to describe what happened.
Choosing the Right Reason
Pick the reason that best describes the root cause, not the symptom. If an enclosure has powder-coat runs because the oven temperature was wrong, that's a Process Error (wrong temperature), not just a Quality Defect.
If multiple issues contributed, choose the primary cause and use the notes field to describe the full picture.
Review your rejection history periodically. If you see a pattern — the same reason showing up repeatedly for the same product or process — that's a signal to investigate and fix the underlying issue.